There’s no question that transportation options like the CCT Connect program are crucial to helping elderly and disabled riders get where they need to go. Although CCT Connect plays a vital role in keeping people connected to their community, it isn’t without serious potential hazards.

What You Need to Know About Septa CCT Connect Accidents

CCT Connect is actually split into two separate parts: the Shared Ride Program for senior citizens, and the ADA Program for disabled riders. Both of those parts are Inside a SEPTA Bus completely separate from the senior transit program, which offers free rides on established routes. Instead, CCT Connect allows riders with mobility difficulties stemming from medical issues or advanced age to schedule door-to-door rides ahead of time.

By using the service, SEPTA can pick up and drop off riders directly within the city, as well as within three-quarters of a mile of an established SEPTA route in certain suburban areas. The program specifically covers:

  • Anywhere within Philadelphia proper
  • Bucks County
  • Chester County
  • Delaware County
  • Montgomery County

While many riders arrive at their destination without a scratch, others aren’t as lucky. CCT Connect vehicles have previously collided with pedestrians, passenger cars and trucks, and even other SEPTA buses. If that sort of accident is the direct result of negligent behavior, the good news is that you can help your parent recover financially.

The crash that caused your mother or father’s injury may have occurred due to negligence on the part of the driver, like distracted driving or even driving under the influence. In some cases, SEPTA itself may bear responsibility due to issues such as improper training or lax vehicle maintenance schedules.

In either case, here’s what you can do to help your loved one who was harmed during a CCT Connect ride:

  • Ensure the driver of the ride is notified and fill out an incident report
  • Take photographs of the scene and your loved one’s injuries
  • Note down contact info for any bystanders or other riders who saw the accident
  • Take your parent to a doctor immediately after the accident to document the injury
  • Call an experienced SEPTA injury attorney to investigate the accident

Protect Your Parent’s Legal Rights After a CCT Connect Accident

If your parent was hurt in a preventable CCT Connect accident, you can help protect their financial recovery and hold SEPTA responsible by speaking with a lawyer. Contact the Heslin Law Firm today to schedule a consultation and discuss your loved one’s injury.

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